I’ve been ordering from Frankie for years (meat, eggs, etc.) and this has been the most frustrating order to date. I ordered 1 shampoo and 3 toothpastes, but the toothpastes were never received—I only got tooth powder. This appears to be an ongoing issue. I emailed Frankie with my order number explaining the missing toothpastes and received no reply. I sent a follow-up email and still have not heard back. I hope Frankie can make this right.